Staff management platform for hospitality businesses
A staff management system that automates and optimizes scheduling and time tracking
Client: Software company in Switzerland
HoReCa businesses in Switzerland: cafes, hotels, restaurants, bars, and gyms
We solved a problem common to all restaurant businesses — namely, the difficulty of scheduling shifts for employees. The solution simplifies personnel management for the entire hospitality industry in Switzerland.
Executive Summary & Results
Our client asked us to develop a SaaS solution to improve management and automate staff organization. The task of the S-PRO team was to create the primary parts of the project, engineering, design, and documentation.
So far, we have created a design prototype that describes the main functionality of the website and app and explains the user journey. This has laid the groundwork for development.
Preperations & Challenges
The S-PRO team gathered for a two-day workshop with the client in Kyiv.
We brainstormed ideas and suggested possible ways to realize the platform.
An S-PRO business analyst and designer described and implemented the product’s functional, user-friendly screens, and documentation.
We researched similar solutions to better understand the market and create a unique offer.
Our main challenge was to create a user-friendly design that would be convenient for future customers and meet our partner’s expectations. Being a designer himself, our client had a vision of how the website and app should look to fit the market. Our designer worked hard on the details to propose solutions that would achieve our client’s goal.
Typography & Colors
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Support for three roles: owner, manager, and employee
Work hour tracking
Settings and customization
Holiday and sick day tracking
Ability to create shift templates
Event planning and organization
Сhat with an option to change and approve shifts
Alerts on mistakes made by managers
The ability to run a few businesses within one system
Services & Results
Carefully analyzed the market
Provided a user-friendly design prototype
Provided a detailed functionality architecture
Developed a useful staff management platform for HoReCa businesses