Cookie Policy

Scope

Our Cookie Policy, part of our operations at S-PRO AG, provides you with essential information about our use of cookies and similar technologies. It outlines why we use them and what your rights are regarding them.

Because this Cookie Policy is part of our Privacy Policy, please read it for more information. Among other things, the Privacy Policy explains how you can exercise your rights and contact us with any questions regarding your personal data.

We use cookie files, including third-party tools, on the Website https://s-pro.io to ensure its correct operation. We may also collect aggregated data about Website use to improve our performance and manage our marketing and service notifications. You can disable some of our cookies; however, this might affect our Website’s usability.

Following the General Data Protection Regulation EU 2016/679 (GDPR) and the Privacy and Electronic Communications (e-Privacy Directive) concerning the processing of personal data, we need your consent to use and install cookies on your devices (excluding strictly necessary cookies). When you visit our Website, we show you a pop-up explaining cookies. As soon as you click on “Accept all cookies”, you consent to us using all cookies and plug-ins described below in this cookie policy. You can always manage which cookies you wish to be set up through our Cookie banner.

Definitions

Cookies – small text (a piece of data) files created while using a website and recording information in the user’s web browser or on the device from which such Website was accessed. Cookies are widely used to make websites and other applications work or work more efficiently and help them remember certain information and recognise your Internet browser. Cookies may last until you close your browser (“session” cookies) or over repeat visits (“persistent” cookies).

Cookie banner – a particular message (banner) on a webpage used to grant permissions for the use of cookies and similar technologies, their blocking at the request of the subject of personal data. Allows you to consent and set cookies.
First Party cookies – cookies are associated with a web domain and can only be sent back to the domain they are associated with. Third-Party Cookies – cookies are associated with elements from other web services, such as advertising partners, social networking sites or other content providers.

What are cookies used for

A standard cookie file contains information about the identification of your web browser and device, not the particular user. This cookie can remember your settings and browsing history on the Website, optimise your use of the Website, and save your selected parameters. Some cookies we use can contain more detailed information, even the information that can help identify you and include more data. However, your additional identification data can only be entered by you and be provided to us knowingly and only if you consent to it. Cookies are widely used to support website operation, improve user experience quality, and provide information to website owners. Cookies can remain on your computer or mobile device for different periods. Some cookies are “session cookies”, meaning that they exist while your browser is open only. These are deleted automatically once you close your browser. Other cookies are “permanent cookies, ” meaning they survive after your browser closes. Websites can use them to recognise your computer or mobile device when you open your browser and browse the Internet again.

Please visit these websites to find out more detailed information about cookies:

www.allaboutcookies.org

www.youronlinechoices.eu

How do we use cookies

We use cookie files such as beacons, tags, and scripts to:

  • allow you to use our Website, in other words, for the functioning of our Website;
  • collect statistical data. The information collected through cookies allows us to improve the Website with usage data and patterns. For example, to see which pages of the Website are the most popular and how users interact with them;
  • analyze how people interact with us, which lets us improve our services;
  • offer you content based on the pages of our Website you have previously visited.

We may place a text file called a “cookie” in the browser files of your computer. The cookie itself does not contain personal information. Still, it will enable the Company to relate your use of the Website to personal data that you have specifically, voluntarily, and knowingly provided to us. But the only personal data a cookie can contain is information you supply yourself. A cookie cannot read data off your hard disk or other cookie files created by other websites. We may use cookies to track your traffic patterns. Also, we use encrypted cookies to authenticate your identity on each page after you log on to the Website. You can refuse cookies by turning them off in your browser. If you have set your browser to warn you before accepting cookies, you will receive the warning message with each cookie. Some of our services may not function properly if your cookies are disabled.

A Do Not Track (DNT) request is a setting any user can trigger from their device. It allows consumers to limit or prevent the collection of their personal data.

Because we do not track our Website users over time and across third-party websites, we do not respond to browser do-not-track signals.

At the same time, even if we follow the DNT, we cannot control the DNT handling of third parties interacting with the Website, such as Google Analytics, AdWords, and others.

To ensure the efficient use of our Website, your computer or mobile device can receive cookies in the following cases:

  • recording such data as your choice of language and country so that we can customize our Website according to your preferences; to make your interactions with the Website faster;
  • to recognize you when you visit our Website once again and to personalize Company’s services/offers; to detect and prevent fraudulent or illegal activities on our Website;
  • to evaluate the efficiency of our Website, including the marketing information offered by it;
  • to show you relevant advertising on and off our Website and measure the performance of such advertising (we may work with our partners to show you ads on or off our Website, such as after you’ve visited a partner’s Website).

What types of cookies do we use?

This classification of cookies is based on the International Chamber of Commerce’s Cookie Guide

Strictly necessary

Using cookies is essential in providing our services and does not require user consent. The Website cannot function properly without these cookies. If you block these files, you will not be able to use our Website’s essential features, including ordering our services. Strictly necessary (technical) cookies are required to ensure the correct browsing through and use of the Website features to:

  • freely navigate throughout the Website;
  • remember the previous actions when the user returns to the page in the same session;
  • ensure safe user access to secure areas of the Website and use the full scale of its features;
  • distinguish between humans and bots;
  • interact with the Website applications and conveniently navigate through its services; fill out our application form.

Usually, these category cookies collect none of the personal data. Necessary cookies ensure the user’s safety during their stay on the Website and management of the Website resources selected by the user, their authentication, and protection during work with services and other functionality.

Statistics

Please be informed that by blocking this feature, you restrict our right to assess the efficiency of our business promotion and analyze the quality of our services, and you, therefore, waive our responsibility for your secure use of the Website.
Performance (or statistic) cookies are used for the anonymous collection of statistics data analysis of our services’ Website performance and quality. This data includes:

  • web analytics (counting the number of visitors to ensure sustainable and reliable operation);
  • partner tracking (it is used to send an anonymous message to our partners that one of our visitors has also visited their Website);
  • error management (measuring errors presented on the Website and finding their causes to improve the Website performance);
  • tracking technologies (required to prevent any fraudulent actions and potential security risks);
  • ad response rates (used to analyze how efficient our information is).

We use Google Analytics to track performance data. It is an analytical web service provided by third-party supplier Google, Inc. Users may disable cookies or delete any individual cookie. For detailed information, please visit the following web page: Google Analytics and data privacy.

Preferences

By blocking this feature, you limit your right to use advanced features and options to navigate the Website sections.

Functionality cookies are permanent and help personalize the Website content according to the client’s selected preferences and to:

  • remember the user’s choice of region and language;
  • recognize the user’s devices and authenticate the user;
  • support location-based tools to identify user’s location;
  • use the selected service.

Cookies in this category analyze your actions during the use of the Website.

Marketing

Please note that by blocking this feature, you only stop getting ads based on your interests. It means that you will continue seeing ads on the Website, but they will not match your interests.
Targeted advertising (marketing) cookies are intended to interact with third parties through tracking technology for content delivery by placing on our behalf targeted ads matching your interests on our Website and third-party websites based on how you interact with the application, ads or content. It helps:

  • to improve the relevance and personalization of marketing actions;
  • to limit the number of repeated marketing actions or displayed ads;
  • to measure the efficiency of marketing/advertising campaigns;
  • to identify a returning user’s device;
  • to deliver a series of advertisement products, such as real-time bidding from third-party advertisers.

Third parties manage cookies in this category. The table below provides detailed information about privacy protection when using third-party websites.

3rd party cookies

This Cookie Policy does not cover the use of 3rd party cookies. The Company does not have access or control over these third-party cookies.
Using social media icons on the Website (Twitter, YouTube, LinkedIn, Facebook), our clients can share a page or bookmark it. These icons are links to social media sites owned by third parties who, in turn, can record the information about your online activity, including on this Website. Please read through the relevant terms and conditions of use and privacy policy of such websites to understand how they use your data and how you can reject and delete it.

Sometimes on our Website, we use third-party web services to display images and videos or make votes/polls. Like in the case of social media icons, we cannot prevent these websites or external domains from collecting information about your Website’s use.

Managing cookies by customizing your browser

You can refuse to accept, limit the use or completely remove cookies by customizing your browser accordingly. Your browser settings are available at the following links:
ChromeFirefoxOperaMicrosoft Edge

Important! Personalized browser settings may result in limited access to specific sections of the Website or incomplete operation. It will also prevent the identification of your devices and relevant information collection, which means that:

  • we will not be aware of your rejection of behavioural ads;
  • this is why third-party banners will be displayed again when you are browsing through other websites;
  • we will not automatically learn that you have accepted our Privacy Policy, Cookie Policy, and other terms and conditions;
  • this is why confirmation requests will be displayed every time you visit the Website.

Detailed information about our cookies

This table contains the most common cookies used by us and the description of these cookies:

Name Purpose Processor Storage period
Strictly Necessary
wpEmojiSettingsSupport= s Store browser details WordPress session
wordpress_test_cookie Read if cookies can be placed WordPress session
wp-settings-* Store user preferences WordPress persistent
wp-settings-time-* Store user preferences WordPress 1 year
wordpress_logged_in_*= Store logged-in users WordPress persistent
pll_language Store language settings Polylang persistent
_grecaptcha Provide spam protection Google
ReCAPTCHA
6 months
wd Facebook cookie used for website analytics, ad targeting and ad measurem= ent Facebook 1 year
csm Provide fraud prevention Facebook 90 days
actppresence Store and track if the browser tab is active Facebook session
cmplz_functional Store cookie consent preferences Complianz 365 days
cmplz_statistics Store cookie consent preferences Complianz 365 days
cmplz_preferences Store cookie consent preferences Complianz 365 days
cmplz_marketing Store cookie consent preferences Complianz 365 days
cmplz_id Store cookie consent preferences Complianz 365 days
cmplz_user_data Read to determine which cookie banner to show Complianz 365 days
cmplz_saved_categories Store cookie consent preferences Complianz 365 days
cmplz_saved_services Store cookie consent preferences Complianz 365 days
Preferences
bscookie This cookie is used to identify the visitor through an application. This= allows the visitor to login to a website through their LinkedIn applicatio= n for example. LinkedIn 1 year
li_alerts Store if a message has been shown LinkedIn 1 year
bcookie Used by the social networking service, LinkedIn, for tracking the use of= embedded services. LinkedIn 1 year
lidc Provide load balancing functionality LinkedIn 1 day
Statistics
_ga Store and count pageviews Google Analytics 2 years
_ga_* Store and count pageviews Google Analytics 1 year
_hjSessionUser_* Store a unique user ID Hotjar 1 year
_hjSession_# Collects statistics on the visitor's visits to the website, such as the = number of visits, average time spent on the website and what pages have bee= n read. Hotjar 1 day
_hjTLDTest Registers statistical data on users' behaviour on the website. Used for = internal analytics by the website operator. Hotjar Session

Consent

When you visit our website for the first time, we will show you a pop-up with an explanation about cookies. As soon as you click on “View preferences”, you consent to us using the categories of cookies and plug-ins you selected in the pop-up, as described in this Cookie Policy. You can disable the use of cookies via your browser, but please note that our website may no longer work properly.

Profiling

We do not plan to perform any profiling using the data collected through the cookies used on the Website.

Final conditions

You can find all other personal data processing terms in the Privacy Policy.

We reserve the right to change this Policy separately from the Privacy Policy.

If you have any questions, requests or concerns about our Cookies Policy, please contact our Data Protection Officer by e-mail:

privacy@s-pro.io

S-PRO AG

Dammstrasse 16, 6300, Zug

Switzerland

(Last Updated: Jul 18th, 2024)