Expertise

Healthcare CRM Software Development: Benefits & Key Features

Healthcare CRM is a rapidly expanding sector in web development; this is in part because as more hospitals modernize their systems, there are many that need a company they can rely on.

S-PRO has been consistently rated one of the top web development companies in the West and is now expanding to healthcare CRM. We have over 250 employees across Europe, ready to help you with healthcare CRM solutions.


S-PRO Healthcare CRM development services

Full-cycle competencies

We begin with a free evaluation and proposed solution, which includes both a minimum as well as maximum budget estimate. Once you have accepted our proposal, our expert developers then work diligently to complete your system, on budget and on time.

Works on any platform

S-PRO CRM systems are designed to connect patients and providers from any desktop, mobile, or tablet, Mac or PC. Built-in encryption methods work seamlessly in the background to authenticate and protect these private connections. It’s as easy as dialing the phone or clicking a link.

Integrates with existing systems

You don’t need to start from scratch; we’ll connect the dots to make all your healthcare software systems work together in harmony. This includes EHR, PMS, RMS, patient portals, appointment setting, and both video and audio.

Custom CRM Development

Is your hospital or medical practice starting from scratch or have special requirements? No problem. S-PRO will work with you to develop a custom CRM solution that checks all your boxes.

Specializing in medical CRM development

We understand how hospitals work and the tools practitioners and their support staff need in order to do their job. We deliver a system that is intuitive, yet secure and fully compliant. It’s this trifecta of promises that makes S-PRO one of the most coveted development companies in the healthcare space today.

Integration with EHR

Get more out of your EHR and EMR systems by integrating with medical CRM. This will allow for better insights and ultimately improve patient outcomes.

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What We Offer
01
Dedicated HCRM Solution

S-PRO will design, develop, and deliver a dedicated healthcare CRM software solution that is tailored to your specific needs. You are in charge of its direction and scope.

02
HIPAA & GDPR Compliance

Compliance is essential in medical software, otherwise you could be fined or shut down. S-PRO will ensure the privacy and safety of the system by adhering to HIPAA and GDPR compliance guidelines as well as using the highest levels of security possible.

03
EHR/EMR Integrations

EHR/EMR are integral components that most hospitals already have set up. By integrating with a medical CRM, you can eliminate duplicate data and increase patient satisfaction with tailored marketing campaigns that also help with retention.

04
Smooth Cloud Migration

Transitioning to the cloud doesn’t have to be complicated or difficult. S-PRO will do all the heavy lifting in the background so your team won’t notice any delays or inconveniences. Security is of course paramount and will be included in the process.


Key Features Of Healthcare CRM Software

01
Centralized patient information

This makes it both more secure as well as accessible to all who need it.

02
Ability to schedule appointments

Keeping track of medical personnel availability as well as patient capacity is highly complex.

03
Patient portal

Allows patients to access their medical records, contact a practitioner, and/or schedule appointments increases satisfaction and helps with their overall wellness.

04
Automated follow-ups

Making sure a patient is taking their medications and following through with their doctor’s instructions is a vital part of the process that can easily be scheduled with the system.

05
Detailed reports for performance evaluation

Find out where you are encountering problems with staffing or diagnoses before they escalate.

06
Integration with marketing

An underutilized feature in many hospitals, targeted marketing helps you reach more patients that will be receptive to other services.

07
Coordination with provider schedules

A doctor’s schedule can be erratic and complicated. With a CRM for clinics you can easily see availability and schedule with just a few clicks.

08
Integration with EHR/EMR

As mentioned earlier, medical records integration helps patients receive better care as they can be securely reviewed, transferred, and shared with other specialists.


Benefits

With all this important medical information coordinated and automated, there are many benefits of having a healthcare CRM system. Some of these include:
Benefits Of A Healthcare CRM System
With all this important medical information coordinated and automated, there are many benefits of having a healthcare CRM system. Some of these include:
00
01
Patient Insights

A better understanding of patient behavior and the ability to find areas where your hospital or practice needs an upgrade.

02
Optimized Outcomes

You can help improve patient outcomes through automated services, faster diagnoses, and synchronized care.

03
Personalized Care

Increase patient satisfaction by providing more personalized, thorough interactions and appointments.

04
Targeted Outreach

Enhance target marketing for other patient services.

05
Streamlined Efficiency

Refine overall efficiency. Less bureaucracy, fewer input errors, faster communications, and real-time insights into services will make both your staff and their clients breathe easier.

06
Patient-Centered

Makes your healthcare service more patient-focused. First and foremost, healthcare is about helping people. A medical CRM reduces the distractions and helps you deliver the best medical advice you can.


Our Healthcare Portfolio

  • Hubspring
  • Zymergen
Communication and data management tool for hospitals
Chemical research data visualisation

Frequently Asked Questions

What is healthcare CRM software?

Healthcare CRM software is a software platform that encompasses all the needs of a hospital or other medical facility. This includes not only setting appointments and coordinating schedules but analytics and marketing tools to help improve outcomes and increase satisfaction.

Why is CRM important in healthcare?

Healthcare CRM helps you manage the entire cycle of patient care in one secure location. This will ensure growth and greater efficiency across your entire operation. It will also help you stay compliant with the myriad of regulations that govern medical practices.

What are the challenges of medical CRM development?

Developing a system that is compliant and secure is a challenge in every sector. However, in medicine, you are also dealing with patient rights, private medical information, and indeed human lives. It is crucial you have a CRM that is stable and up-to-date with the latest protocols. It is therefore imperative that you hire a development team with the knowledge and experience to tackle these issues for you.


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