Service

IT maintenance & support services

New technologies emerge, your software evolves with business needs, competitors improve their products, and old bugs persist – it’s all about fine-tuning and modernizing your application.

Our software maintenance team can take the hassle out of your tech ecosystem.


Clients

Hyposwiss
A Swiss Private Bank located in Geneva.
#Finance
CHCH
Sygnum
A global digital asset banking group, founded on Swiss and Singapore heritage.
#Finance
CHCH
Amina Bank
Crypto bank with a headquartered in Zug, Switzerland.
#Finance
CHCH
Maverix Securities AG
One of the leading Swiss Securities Houses in the Structured Products market.
#Finance
CHCH
Hastings Deering
Sells, services, rents and supports new and used Caterpillar machinery, equipment and power solutions.
#Manufacturing
AUAU
Societe Generale
A French-based leading financial services group.
#Finance
FRFR
Clear Street
A diversified financial services firm which modernizing the brokerage ecosystem.
#Finance
USUS
Muuvr
Proprietary active-data-for-crypto platform
#Finance
CHCH

Why choose S-PRO

01
10 years of experience

With over 300 projects delivered, we have gained expertise to build resilient and lasting solutions across various industries.

02
On time and within budget

Our team sets realistic project timelines and budget, and competently allocates and manages resources.

03
Transparent project progress

Our clients have 24/7 access to development services. We use Jira for task management and Agile to adapt swiftly to changing requirements.

04
Convenient Time-Zone

Bid farewell to coordination concerns and project delays. With headquarters in Switzerland, R&D centers in Poland and Ukraine, and representatives in the USA and Netherlands, we effectively bridge time zone gaps.


Support and maintenance services

Application support

  • Enterprise- and SMB-level software support
  • Updating software and plugins
  • Monitoring performance: resource utilization, load testing, system uptime, errors rate
  • Bug fixes for continuous operations
  • Web, Mobile, Desktop, Embedded, Wearable, Hybrid, IoT apps maintenance

Security management

  • Vulnerability and misconfiguration audits
  • DDoS attacks mitigation
  • Compliance with ISO27001, ISO27701, GDPR, HIPAA, HITECH
  • 24/7 cyber attacks monitoring: be it phishing, man-in-the-middle attacks, or SQL injections
  • Standards adherence: HL7, FHIR, CDA, DICOM, ICD, ICPC-2

IT disaster recovery plan (DRP)

  • Risk assessment
  • Business impact analysis
  • Disaster recovery plan: policies, tools and processes to protect critical IT infrastructure

Root cause analysis (RCA)

  • Root cause analysis for issue identification
  • Resolving underlying problems rather than treating ad hoc symptoms
  • Preventing recurring issues

DevOps infrastructure support

  • Cloud infrastructure management
  • Quick recovery with rollback strategies
  • Scaling for peak performance
  • Restoring with backup fixes

System health monitoring

  • Continuous uptime monitoring
  • Log management implementation
  • Incident notifications setup
  • Preventing server failures
Show All

Contact our experts for a free evaluation of your project

One of our experts will reach out to you within 24 hours to further discuss your project and answer any questions you may have.
Kamel Boubakri

Program Manager

Areas of expertise: fintech innovation, digital banking solutions, and real-time risk management platforms. Proficient in blockchain technology, IT consulting, and product development for companies and startups, from Switzerland to Silicon Valley.

Dustin Schulze, Senior Business Analyst at S-PRO
Dustin Schulze

Senior Business Analyst

Areas of expertise: finance strategy and transformation, specializing in driving financial growth through strategic planning and operational improvements. Proficient in business analysis, controlling, and reporting.

Ephraim Frei

Head of Corporate Clients

Areas of expertise: enhancing data-driven decision-making, developing and implementing Al solutions for corporate finance, leveraging machine learning algorithms for predictive analytics, and automating complex financial processes.

Kamel Boubakri

Program Manager

Areas of expertise: fintech innovation, digital banking solutions, and real-time risk management platforms. Proficient in blockchain technology, IT consulting, and product development for companies and startups, from Switzerland to Silicon Valley.

Dustin Schulze, Senior Business Analyst at S-PRO
Dustin Schulze

Senior Business Analyst

Areas of expertise: finance strategy and transformation, specializing in driving financial growth through strategic planning and operational improvements. Proficient in business analysis, controlling, and reporting.

Ephraim Frei

Head of Corporate Clients

Areas of expertise: enhancing data-driven decision-making, developing and implementing Al solutions for corporate finance, leveraging machine learning algorithms for predictive analytics, and automating complex financial processes.

1/3
One of our experts will reach out to you within 24 hours to further discuss your project and answer any questions you may have.

Methodology

There are four main steps to hire software developers
Address specific project needs and optimize resource utilization to succeed.
There are four main steps to hire software developers
00
01
Requirements collection
  • Gather business and technical specifications
  • Assess technology stack compatibility
  • Document software architecture and roadmaps
  • Compile backlog for bug fixes and enhancements
02
Service planning
  • Define SLAs with technical metrics
  • Specify support tools, environments, and KPIs
  • Plan infrastructure updates and security protocols
  • Schedule application enhancement timelines
03
Responsibility transfer
  • Develop SOPs for maintenance
  • Integrate with existing CI/CD pipelines
  • Prepare transition documentation and runbooks
04
Maintenance start
  • Deploy monitoring and alerting systems
  • Initiate automated issue tracking
  • Generate incident reports with root cause analysis
05
Ongoing maintenance
  • Continuously monitor system performance
  • Automate recurring maintenance tasks
  • Implement security patches and compliance updates
  • Provide real-time performance analytics

Technology stack

Technologies powering our services

Frontend

  • ReactJS
  • AngularJS

Backend

  • NodeJS
  • Python
  • GoLang
  • Java
  • C++
  • Net.

Mobile

  • React Native
  • Flutter

Blockchain

  • NEM
  • Symbol
  • Solidity
  • Corda
  • Hyperledger
  • Binance Smartchain
  • Etherum

AI/ML

  • GenAI and LLM integration and tuning
  • TensorFlow
  • PyTorch
  • SparkML
  • Huggingface Transformers
  • Azure ML platform
  • Google Cloud AI platform

Cloud

  • Amazon Web Services
  • Azure
  • Google Cloud
  • Digital Ocean

Cl/CD

  • Gitlab CI
  • Jenkins CI
  • Github Action
  • Circle CI

Get in touch

Get in touch
Ready to talk?
Share your ideas, findings, and questions with us. We’re excited to extend our expertise to your project. After form submission, we'll respond you within 24h.

Testimonials

Lucky Bassi
CEO & Founder at JobDone
Zurich, Switzerland
1/8

Testimonials

Lucky Bassi
CEO & Founder at JobDone
Zurich, Switzerland

Testimonials

Joel Sonderegger
Founder at Voa Labs
Zurich, Switzerland
2/8

Testimonials

Joel Sonderegger
Founder at Voa Labs
Zurich, Switzerland

Testimonials

Marie Ponsardin
Product Owner at GetphY, Associative Group Siel Bleu
Barcelona, Spain
3/8

Testimonials

Marie Ponsardin
Product Owner at GetphY, Associative Group Siel Bleu
Barcelona, Spain

Testimonials

Julian Rupp
Chief of Staff at Exaloan
Frankfurt, Germany
4/8

The partner is happy with the deliverables and ongoing work. S-PRO is doing a great job with both the front- and backend development of the solution. They’re truly invested in the success of the web app and a member of... their senior management has even devoted time to being involved.

Expand

Testimonials

Julian Rupp
Chief of Staff at Exaloan
Frankfurt, Germany

The partner is happy with the deliverables and ongoing work. S-PRO is doing a great job with both the front- and backend development of the solution. They’re truly invested in the success of the web app and a member of... their senior management has even devoted time to being involved.

Expand

Testimonials

Andy O'Connor
CEO & Founder at Zappaz
Dublin, Ireland
5/8

S-PRO are a development company that are very knowledgeable in newer technologies and really good at what they do. They genuinely strive to deliver what their clients want and provide value. We are based in Ireland,... and we have had no problems with communication, as their teams speak perfect english. That they are a growing company is a testament to the ongoing value they deliver. We have been building a relationship with them for a while now and I highly recommend them.

Expand

Testimonials

Andy O'Connor
CEO & Founder at Zappaz
Dublin, Ireland

S-PRO are a development company that are very knowledgeable in newer technologies and really good at what they do. They genuinely strive to deliver what their clients want and provide value. We are based in Ireland,... and we have had no problems with communication, as their teams speak perfect english. That they are a growing company is a testament to the ongoing value they deliver. We have been building a relationship with them for a while now and I highly recommend them.

Expand

Testimonials

Tim Overton
Co-founder & CTO at Modo Energy
Birmingham, UK
6/8

The platform has received positive feedback for its simplicity and intuitive design. S-PRO recommended features that weren’t on our product roadmap, but they’ve become an imperative part of our product.

Testimonials

Tim Overton
Co-founder & CTO at Modo Energy
Birmingham, UK

The platform has received positive feedback for its simplicity and intuitive design. S-PRO recommended features that weren’t on our product roadmap, but they’ve become an imperative part of our product.

Testimonials

Kealan Shults
Managing Director at TG Group
London, UK
7/8

S-PRO were responsible for a large web project for us over 2.5 year period. Quality of code can always be better, but this is the best agency l’ve ever worked with.

Testimonials

Kealan Shults
Managing Director at TG Group
London, UK

S-PRO were responsible for a large web project for us over 2.5 year period. Quality of code can always be better, but this is the best agency l’ve ever worked with.

Testimonials

Vianney Bidault
Head of Product, Treezor
Paris, France
8/8

An agile partner, S-PRO delivered everything on time and according to the client’s needs. They communicated effectively and led daily meetings to educate the client on development best practices. They impressed with their... flexibility and willingness to accommodate all scope changes.

Expand

Testimonials

Vianney Bidault
Head of Product, Treezor
Paris, France

An agile partner, S-PRO delivered everything on time and according to the client’s needs. They communicated effectively and led daily meetings to educate the client on development best practices. They impressed with their... flexibility and willingness to accommodate all scope changes.

Expand
1/8

Case studies

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Community building platform
Energy market insights analytics platform
Advanced travel planning tool
Swiss investment platform specializing in private markets
Mobile application for photo camera gear manufacturer
Mobile application for crypto exchange with >1m users
Analytic platform for digital loans
VC AI platform which helps to make successful investments
Digitalization of the bond sale process for the largest Ukrainian investment fund

FAQ

How does your IT maintenance team ensure minimal downtime?

Our IT support team provides around-the-clock monitoring and agile backlogs to promptly address bugs and issues. We aim to reduce downtime by quickly fixing problems and improving existing features. Additionally, we perform root cause analysis and disaster recovery planning (DRP) to proactively tackle potential issues in your app.

What testing methods do you use during software maintenance?

We prioritize thorough quality assurance with multiple testing phases, including Unit, Integration, Automation, and Penetration testing, to ensure your application functions perfectly and remains secure. Not a single bug slips away.

Can you help with improving existing software and advising on enhancements?

Absolutely. Our team not only fixes issues with legacy software and infrastructure but also updates functional modules and suggests enhancements based on customer feedback, helping you stay ahead of the competition. Our business analysts will advise you on optimal changes and offer solutions based on the best practices and our expertise.


  • Articles
  • Reports
  • Webinars
  • AI / ML
  • Blog
17 AI Business Ideas: Promising Directions to Develop in 2024
17 AI Business Ideas: Promising Directions to Develop in 2024
  • 14 min read
  • April 17, 2024
  • AI / ML
  • Blog
AI in Software Development: Process Impact and Popular Tools in 2024
AI in Software Development: Process Impact and Popular Tools in 2024
  • 14 min read
  • April 16, 2024
  • AI
  • Market reports
How enterprises use artificial intelligence
How enterprises use artificial intelligence
  • 25 pages
  • April 22, 2024
  • Fintech
  • Market reports
Fintech security and regulatory compliance best practices and checklists
Fintech security and regulatory compliance best practices and checklists
  • 27 pages
  • September 4, 2024
  • On demand
  • Past webinar
How AI chatbots are revolutionising the modern workplace
How AI chatbots are revolutionising the modern workplace
  • Speakers: S-PRO
  • 50 min
  • Public access
  • Past webinar
How to choose the right development partner for your startup
How to choose the right development partner for your startup
  • Speakers: S-PRO
  • 61 min

Get in touch

Get in touch
Ready to discuss your project?
Share your ideas, findings, and questions with us. We’re excited to extend our expertise to your project. After form submission, we'll respond you within 24h.
R&D centers
Zug, Switzerland (HQ)
Dammstrasse 16, 6300
Zurich, Switzerland
Hardturmstrasse 161, 8005
Lodz, Poland
Zachodnia 70, 90-403
Lviv, Ukraine
Heroiv UPA 71, 79000
Kyiv, Ukraine
Verkhnii Val St, 24, 04071
Business representatives
Salt Lake City, USA
Kiln SLC, 26 S Rio Grande St, UT 84101
Austin, USA
11801 Domain blvd., 3rd Fl, Austin, TX 78758
Amsterdam, Netherlands
Science Park 608, 1098 XH
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